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From 25th of March 2021, we are excited to offer our products to all Australians. We are based in Melbourne, Australia.

Our shipping rates are always the lowest possible and all items shipped are 100% insured by us.

You may be eligible for Free Shipping depending on your order value.

Orders for Victoria, Queensland, Tasmania and New South Wales can take between 7 to 13 business days from date of dispatch.

Orders for Western Australia, South Australia and New Zealand can take between 9-14 business days from date of dispatch.

Please consider any holidays that may impact delivery times.

Yes absolutely, once you have placed your order you will receive a confirmation email that contains your tracking number.

We do our best to solve any problems that our customers might encounter with their online purchases.

If more than 60 days have gone by since your purchase we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging.

We have a very detailed FAQ section that can be found in the menu.

If you do not find your answer there you can get in touch with us here:

Support@heavenlyhusky.com